FAQ

SIZING

How do your items fit?
Most Valley pieces are cut relaxed. Size true for our intended drape, or size down if you want a cleaner line. Each product page has size-specific notes.

Do you offer a size chart?
Yes — see our Size Guide page for measurements across all pieces.

ORDERING

Can I change or cancel my order?
If your order hasn't shipped yet, email wearthevalley@gmail.com and we'll try to catch it. Once it ships, we can't recall it.

Do you restock sold-out items?
Most Valley drops are limited runs with no restocks. If it's gone, it's gone. Sign up for the list to get early access to future drops.

Can I buy in-store?
The Valley is online-only for now.

SHIPPING

How long does shipping take?
Standard domestic: 3–5 business days. Express: 1–2 business days. International: 7–21 business days.

Do you ship internationally?
Yes, worldwide. Customs duties are the customer's responsibility.

RETURNS

Can I return an item?
Yes, within 14 days of delivery. See our Returns page for full details.

Can I exchange for a different size?
We don't offer direct exchanges — return the original for a refund and reorder the size you want.

PRODUCTS

Where are your products made?
Designed in Los Angeles. Production varies by piece — details are on each product page.

How should I wash my Valley gear?
Machine wash cold, inside out, with like colors. Hang dry or tumble dry low. Do not bleach. The less you wash, the longer it lasts.

CONTACT

How do I reach The Valley?
wearthevalley@gmail.com — we respond within 1–2 business days.

Do you do collabs or wholesale?
Email us with your proposal and we'll get back to you.